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💡 How SOKONI's Commission Works
Whether payment happens on-platform or off, SOKONI captures its share. Here's how:
1
Booking Deposit
Every booking — even via WhatsApp — requires a small SOKONI booking deposit paid upfront via M-PESA. This is SOKONI's guaranteed cut.
2
Booking Reference
After deposit, the client receives a unique booking reference sent with their WhatsApp/enquiry message. The provider sees it and knows SOKONI is tracking.
3
Service Completion
After the job is done, SOKONI auto-sends the provider a commission invoice via WhatsApp for their % of the total service fee.
4
Commission Settlement
Provider pays commission via M-PESA Paybill 522522, Account: their booking ref. Outstanding unpaid commissions suspend the listing.
5
Subscription Benefits
Pro and Business subscribers pay lower commission %. The subscription fee pre-covers part of the platform's earnings.
6
Boost & Promote
Sellers can boost listings to appear at the top of search results, as featured cards, or on the SOKONI homepage.
💡 3 Ways SOKONI Earns — Even Without Handling Full Payment
Whether the money goes through the platform or directly to the provider, SOKONI always captures its share.
💳
Model 1 — Full Platform Payment
Money passes through SOKONI checkout (M-Pesa STK push). SOKONI takes its cut before releasing funds to the provider.
Used by: Products, Food, Car Rental, Digital Goods
💬
Model 2 — WhatsApp Booking Gate
Client pays a non-refundable booking deposit to SOKONI first. Only after payment does the WhatsApp connect open. A completion commission invoice is sent after the job.
Used by: Legal, Healthcare, Mechanics, Entertainment, Beauty, Sports
📊
Model 3 — Lead / Referral Fee
For government/regulated services (NTSA, insurance) and B2B deals, SOKONI charges a lead fee for the connection. The insurer or provider pays SOKONI a referral commission.
Used by: NTSA, Insurance, B2B Wholesale, Property
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Model 4 — Provider Subscriptions
Providers pay a monthly subscription for lower commission rates, more leads and premium features. Starter KES 499/mo → Business KES 4,999/mo.
Applies to: All providers across all hubs
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Model 5 — Listing Boosts
One-time payments for promotions: top of category (KES 200), featured card (KES 500), homepage slot (KES 2,000), urgent badge (KES 100).
Available to: All sellers and service providers
🧾
Model 6 — Deferred Commission Invoice
For legal cases, construction projects and large deals where final fees come weeks later — the provider logs completion, SOKONI auto-sends a WhatsApp invoice for the % owed.
Used by: Legal Hub (Log Case tab), Construction, B2B
📊 Booking Deposits & Commission Rates by Service
What SOKONI earns per transaction — booking deposit is paid upfront, completion commission is invoiced after service.
Service Category
Booking Deposit
Completion Commission
Notes
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